Terms and Conditions of Use

Επιστροφές

Έχετε το δικαίωμα να επιστρέψετε τα προϊόντα που αγοράσετε αζημίως εντός προθεσμίας 3 εργασίμων ημερών από την ημερομηνία που θα παραλάβετε τα προϊόντα. Στην περίπτωση αυτή σας επιβαρύνει μόνο το άμεσο κόστος επιστροφής των προϊόντων. Επιστροφές γίνονται δεκτές μόνο εφόσον τα προϊόντα που επιθυμείτε να επιστρέψετε βρίσκονται στην ίδια κατάσταση στην οποία τα παραλάβατε, χωρίς δηλ. να έχουν αποσφραγισθεί ή να έχει παραβιασθεί η συσκευασία τους, μαζί με την απόδειξη λιανικής πώλησης ή το τιμολόγιο. (ΔΙΑΒΑΣΤΕ ΚΑΙ ΑΚΥΡΩΣΗ ΠΑΡΑΓΓΕΛΕΙΑΣ) Για την αποφυγή δικής σας ταλαιπωρίας, καλό είναι να ελέγχετε προσεκτικά κατά τη στιγμή της παράδοσης της παραγγελίας σας την κατάσταση των πωλούμενων προϊόντων και το άθικτο της συσκευασίας τους, προκειμένου να διαπιστωθούν τυχόν εμφανή ελαττώματα (π.χ. σπασμένο εμπόρευμα, λάθος είδος κλπ). Για την επιθυμία σας να μας επιστρέψετε τα προϊόντα που αγοράσατε αποστείλετε μας e-mail στο info@spyrostsoukanis.gr Σε περίπτωση επιστροφής των προϊόντων και αναλόγως αφενός με τον τρόπο που επιλέξατε να πληρώσετε την παραγγελία σας και αφετέρου τον τρόπο που θα πραγματοποιηθεί η επιστροφή τους, η επιστροφή των χρημάτων σας θα ολοκληρωθεί εντός 30 ημερών από την ημερομηνία που θα παραλάβουμε τα προϊόντα.

Επικοινωνία

Εάν έχετε κάποιες ερωτήσεις σχετικά με αυτούς τους “Όρους Χρήσης” ή το web site μας, παρακαλούμε επικοινωνήστε μαζί μας χρησιμοποιώντας την φόρμα επικοινωνίας στη σελίδα Επικοινωνία.

General Terms

The www.spyrostsoukanis.gr is the online store selling products through the Internet, of the company under the name “Spiros Tsoukanas”, where is located in Argyroupoli,  11 Anexartisias Ave, Post Code 16451. Here are the necessary terms and conditions for our communication and our transaction through our online store www.spyrostsoukanis.gr.

The visitor/user of our pages and services and our website www.spyrostsoukanis.gr must carefully read the Terms of Use, Privacy and the conditions of service following, before visiting or using the pages and our services and if in disagreement, should not make use of them. Otherwise, it is presumed that he / she accepts them and gives his/her consent. The following terms of use apply to all content and everything that is included in the pages of our website. The Company (hereinafter for brevity the Beneficiary) may at any time modify the terms and conditions, and the users / visitors are required each time to check for any changes and if they continue to use, it is alleged that they have accepted the modified terms and conditions. Otherwise, they should refrain from using / visiting our website.

Force Majeure

Force majeure are events which could not be ignored or can not be avoided (eg bad weather, strikes, etc.), which do not permit the contractors to full fill their contractual obligations. In case of force majeure, the Parties are obliged to report the fact immediately, otherwise you will not be entitled to invoke. In this case the delivery time is extended accordingly.

Intellectual and Industrial Property Rights

The whole of our website content, including, but not limited to, texts, news, graphics, photographs, drawings, designs, services and generally any kind of file, is copyright protected and governed by national and international Copyright Law , except those explicitly recognized as rights of third parties. Therefore, any reproduction, republication, copying, storing, sale, transmission, distribution, publication, execution, “load (download)», translated or modified in any way, partially or in summary form, is prohibited, without the express prior written consent of the Beneficiary.
By exception, the individual storing and copying parts of the content in a simple personal computer for personal use, with no intention of any commercial use and always under the condition of indicating the source of origin, is permitted, without this in any way assignment of copyright . Whatever else is contained in the pages of our website that are trademarks and intellectual property of third parties, belongs to their responsibility and has nothing to do with our website.

Obligations of the visitor/user

In order to use this site, you need to subscribe to it, agree to provide truthful information when requested from you, and to be an adult (minors have access to our website only with the consent of their parents / guardians).

The visitor/user of our website should firstly comply with the rules and provisions of Greek, European and International Law and the relevant legislation governing telecommunications, and refrain from any illegal and abusive use of the content and services of our website. He must also behave in a decent, courteous and discreet manner during the visit and use of our website, while it is expressly prohibited the adoption of unfair competition practices or other breach of NETIQUETTE Conduct Users INTERNET. Any damage caused to our website or generally resulting from poor or improper use of the services by the user / visitor goes back to his sole responsibility.

Limitation of Liability

The Beneficiary, without guaranteeing and therefore being responsible, is making the maximum effort so that the information and all content to be governed by the maximum accuracy, clarity, timeliness, completeness, accuracy and availability. Under no circumstances, including negligence, the Beneficiary holds any liability for any damage caused to the visitor – user as a result of the use of our website. The information and services are provided as is, without any warranty expressed or implied, which the Beneficiary,explicitly denies including those of merchantability or fitness. The Beneficiary in no way guarantees the uninterrupted and error-free provision of services and content, or even the lack of viruses, whether in its website or any other site or server through which you receive the content.


Foreclosure of Advice

Anything provided to users – visitors through our website does not constitute in any way, directly or indirectly, encouragement, advice or encouragement to perform any act but it is the discretion of users – visitors to evaluate what they receive and act based on their private will, without any of our own responsibility.

“Links” (links) to other sites

Our website is not responsible for the content and services of other websites to which it provides links, hyperlinks or advertising banner, nor do we guarantee their availability. Problems that may arise during the visit – use of websites to which we refer exclusively, belong to the responsibility of the respective websites, where you should refer to. Access to other sites is for the convenience of our users and in no way creates any kind of commitment for anyone.

Compensation

It is hereby expressly agreed  that if  any lawsuit, claim, administrative or judicial action arising from any form of breach on your part, is exercised against our website, you undertake the responsibility on the one hand to participate in the relevant action arising process and to also compensate our Web site if it is forced to pay compensation or any other cost.

Applicable law and other conditions

This Agreement is governed by the provisions of Greek Law, the Directives and Regulations of European Law and the relevant international provisions, construed in accordance with the rules of good faith, business ethics and the economic and social purpose of rights. All transactions made through http://www.spyrostsoukanis.gr are governed by the International and European law that regulates issues relating to electronic commerce as well as the Law on Consumer Protection (N. 2251/1994) which regulates matters relating to remote sales. If any provision is found contrary to law and therefore void or voidable, it ceases to have effect, without in any way affecting the validity of other conditions. No modification of the terms of this contract will be taken into account and be a part of it, if not expressed in writing and incorporated in it. Competent court for any disputes arising from this contract is the Athens Court.

Order Cancellation

You can cancel your order by phone or by email, within 24 hours from the time of shipment. The customer reserves the right to withdraw and cancel the order until the process of dispatch is initiated. In case of the initiation of the process of dispatch, the customer can return the product (based on the return policy of the company’s products) paying the transport costs of returning goods. For any damage caused to the company by the cancellation of the order, the sole responsibility bears to the customer. On some products you will be asked to pay a deposit. Please contact us before any return of a product.

Returns

You have the right to return products purchased without penalty within three working days from the date of receipt of the goods. In this case, you are only charged with the return cost of the returning goods. Returns are accepted only if the products you wish to return are in the same condition as received, ie. without them being unsealed or having destroyed their packaging, along with the receipt or invoice. (ALSO READ ORDER CANCELLATION) To avoid any inconvenience, it is advised to check carefully at the time of the delivery of your order, the state of the products and the intact of their packaging , in order to detect any obvious defects (eg broken merchandise, wrong type, etc.). For your desire to return the products purchased send us e-mail at info@spyrostsoukanis.gr. In case of a product return and depending on how you chose to pay for your order and how the return will take place, the refund will be completed within 30 days from the date we receive the products.

Communication

If you have any questions about these “Terms of Use” or our web site, please contact us using the contact form on the Contact page .